Diagnostics and Troubleshooting

When something is not working right, guessing leads to wasted time and money. Blue Otter Solutions focuses on accurate diagnostics to identify the real cause of pool equipment and circulation issues before repairs are made. Our goal is to fix the problem correctly the first time.

Pumps

If your pump is loud, leaking, losing prime, or not moving water, we can help. We diagnose pump and motor issues to determine whether a repair is possible or if replacement is the better long term option, always with clear explanations before work begins.

Pool Lights

Lighting problems are often electrical related and should be handled safely. We diagnose pool and spa lighting issues including lights that will not turn on, flicker, trip breakers, or stop working altogether, and recommend safe, reliable solutions.

Heaters

When your pool or spa is not heating properly, the issue is not always the heater itself. We troubleshoot heating systems to identify flow issues, control problems, or equipment failures so you get consistent and dependable heat when you need it.

Automation

Automation systems are designed to make pool ownership easier, but small issues can cause big frustrations. We diagnose automation problems such as schedules not running, equipment not responding, or features not working as expected, and restore proper system control.

System Circulation and Flow

Poor circulation can impact every part of your pool system. We diagnose flow issues that lead to cloudy water, weak returns, air in the system, or repeated equipment problems, and identify the restrictions or imbalances causing them.

Pool Filter Installation

Choosing the right pool filter can feel overwhelming, especially with so many options on the market. At Blue Otter Solutions, we help you select the best sand, cartridge, or D.E. filter based on your pool, usage, and budget. Once the right equipment is selected, our experienced technicians handle the full installation so everything is set up correctly and running efficiently from day one. If you have questions or want to schedule service, reach out directly and we will take care of the rest. Blue Otter Solutions provides professional, reliable pool service you can trust.

Pool Filter Sand Change

Over time, sand inside your pool filter breaks down and becomes less effective. Blue Otter Solutions offers professional sand filter media replacement to keep your filtration system operating smoothly. This service includes removing the old sand, inspecting the interior of the filter for wear or damage, and refilling it with clean, properly graded filter sand. A fresh sand change helps restore proper flow, improves water clarity, and extends the life of your equipment.

Pool Filter Cleaning and Inspection

Routine filter cleaning is essential for maintaining water clarity and protecting your pool equipment. Our technicians will fully disassemble your filter, clean cartridge elements or D.E. grids, and remove built up debris that can restrict flow and strain your system. After cleaning, we carefully reassemble and inspect the filter to ensure everything is functioning as it should. For best performance and water quality, we recommend a professional filter cleaning every six months.

Pool Pump Installation

A properly working pool pump is the foundation of a clean and healthy pool. The pump circulates water through the filtration system, keeping debris moving, chemicals balanced, and water clear. When a pump is undersized, oversized, or failing, it can lead to poor circulation, noisy operation, and increased energy costs.

Blue Otter Solutions installs pool pumps that are properly matched to your system and pool size. Whether you are replacing an aging pump, upgrading to a more efficient model, or installing equipment for the first time, we ensure quiet operation, smooth performance, and reliable circulation with no unnecessary hassle.

Gas Pool and Spa Heater Installation

Gas pool heaters are one of the fastest and most effective ways to heat a pool or spa. Using natural gas or propane, these systems heat water quickly and are ideal for homeowners who want reliable temperature control year round or rapid heating for spa use.

Blue Otter Solutions helps you select the proper heater size based on your pool, plumbing, and usage so the system performs efficiently without unnecessary strain. Our installation process focuses on proper sizing, safe gas connections, correct water flow, and clean integration with your existing equipment for consistent, dependable heating.

Pool Heat Pump Installation

Heat pumps are an energy efficient option for maintaining comfortable pool temperatures, especially in mild to warm climates. By pulling heat from the surrounding air and transferring it to the water, heat pumps provide steady, consistent heating with lower operating costs compared to traditional gas heaters.

Blue Otter Solutions installs heat pumps with a focus on proper placement, airflow, electrical requirements, and system integration. We help you determine if a heat pump is the right solution for your pool and ensure it is installed for maximum efficiency and long term reliability.

Blue Otter Solutions installs, upgrades, and services salt water systems, chlorine generators, and chemical automation equipment to help maintain clean, balanced water with less manual effort.

Salt Water System and Chlorine Generator Conversion

Converting to a salt water system allows your pool to generate its own chlorine, reducing the need for manual chemical additions while maintaining consistent sanitation. Blue Otter Solutions handles salt system conversions from start to finish, including proper sizing, cell placement, plumbing integration, and system startup. We ensure your pool is compatible and set up correctly for reliable performance and long term equipment protection.

Chlorine Generator Diagnostics and Service

When a salt system or chlorine generator is not producing properly, the issue is not always the cell itself. We diagnose chlorine generation problems by evaluating water balance, flow, electrical supply, control boards, sensors, and cell condition. Our goal is to identify the true cause of the issue before recommending repairs or replacement.

Chemical Dispensing and Automation Systems

Automated chemical dispensing systems help maintain consistent water balance by automatically feeding chlorine and other sanitizers based on pool demand. Blue Otter Solutions installs and configures chemical automation systems to work seamlessly with your existing equipment, reducing fluctuations and helping protect surfaces and equipment.

Chemical Monitoring and Control System Installation

Advanced chemical monitoring systems provide real time feedback on water chemistry and system performance. We install chemical monitoring and control systems that track key water parameters and adjust chemical delivery automatically. Proper installation and calibration ensure accurate readings, stable water conditions, and dependable system operation.

Commercial pools require a higher level of expertise, planning, and compliance than residential systems. Blue Otter Solutions provides professional commercial pool services focused on safety, reliability, and regulatory requirements for facilities such as apartments, HOAs, hotels, gyms, and community pools.

Commercial Pool Systems

We service and support commercial pool equipment including pumps, filters, heaters, chemical systems, and circulation infrastructure. Our approach focuses on system reliability, proper flow, and long term performance to reduce downtime and operational issues.

VGB Compliance and Safety Expertise

Commercial pool safety is critical. Blue Otter Solutions has experience working with VGB compliant drain covers, suction fittings, and circulation configurations. We help identify potential entrapment risks and ensure systems are properly configured to meet safety standards and protect bathers.

Permitting and Code Compliance

Many commercial pool projects require permits and inspections. We assist with permitted equipment installations, replacements, and upgrades, working within local code requirements and coordinating with inspectors as needed. Our goal is to ensure work is completed correctly, documented properly, and approved without unnecessary delays.

Chemical Dispensing and Monitoring Services

Commercial pools depend on consistent chemical control to maintain safe and compliant water conditions. We install, service, and troubleshoot chemical dispensing and monitoring systems designed for commercial environments. This includes evaluating system performance, calibrating sensors, and ensuring proper chemical delivery to support health department requirements.

Heater Tune Ups and Performance Checks

Commercial heaters work harder and run longer than residential systems. We provide heater inspections and tune ups to verify proper ignition, flow, safety controls, and overall performance. Regular service helps improve efficiency, reduce unexpected shutdowns, and extend equipment life.

Additional Commercial Services

If your facility is experiencing ongoing circulation issues, inconsistent water quality, equipment failures, or compliance concerns, Blue Otter Solutions provides diagnostic support and corrective recommendations tailored to commercial pool operations.